Privacy Policy

Depending on how you interact with PAPIS, we may collect contact details such as your name, phone number, and email; reservation details such as date, time, party size, notes, or special requests; and account or membership information you provide.

We may also process technical information needed to operate the website safely and reliably, such as session information or data stored on your device.

PAPIS uses information to process, confirm, and support reservations; create and manage accounts or membership benefits; answer questions and support requests; improve services; meet legal obligations; protect system security; or prevent fraud.

We use information only for purposes consistent with why you provided it or where permitted by law.

PAPIS does not sell your personal information. We may share it only with authorized staff or service providers necessary to operate the website, reservations, membership program, or customer support.

Recipients must process information for the assigned purpose and under applicable security requirements.

PAPIS retains information for as long as needed for the purposes described, to resolve your request, or to meet legal obligations.

We use reasonable organizational and technical safeguards. However, no electronic transmission or storage method is completely secure.

Subject to applicable law, you may request access to, updates to, or correction of personal information; withdraw consent for certain processing; or request deletion or restriction of processing where appropriate.

PAPIS may need to verify your identity before handling a request and may retain certain information where required by law.

The website may use cookies or similar storage that is necessary for functions such as keeping a session, security, and remembering your choices. If PAPIS introduces analytics, advertising, or other tracking technology, this policy and any required notice or consent mechanism will be updated accordingly.

The PAPIS website and services are not designed specifically for children. If you believe PAPIS has inappropriately collected a child's personal information, please contact us so we can review it.

PAPIS may update this policy when its information practices change or when required by law. An updated version will be posted on the website with its effective date.

For privacy questions or to exercise a data-related right, please contact PAPIS.

JLK Global Co., Ltd. Email: hello@papis.vn. Address: 2–4–6 An Thuong 3, Ngu Hanh Son, Da Nang, Vietnam.